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Terms |
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at Devon Cliffs Holiday Park, Sandy Bay, Exmouth, Devon |
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You are advised to read our terms and conditions before booking your holiday.
Insurance: We strongly recommend that you purchase Holiday Insurance to cover your personal luggage, money, holiday cancellation and public liability etc.
Bookings: Provisional bookings can be made and will be held for up to 7 days, but bookings cannot be guaranteed without a deposit. We do not accept bookings from groups of young people under the age of 21 and single sex groups of more than two people. Sorry, we cannot accommodate pets in any of the caravans and all caravans are non smoking.
Passes: Please note that passes are not included in the cost of your accommodation. On receipt of your final balance, a registration form will be sent to you, which you should send to Devon Cliffs A.S.A.P. If passes are required the appropriate payment should be sent with this form.
Balance of Payment: £50 deposit is non-returnable. The balance of payment for your holiday is due four (4) weeks prior to your holiday date. Please ensure that this is paid in full by this date. Failure to do so may result in cancellation of your holiday. Final receipt and key release forms will not be sent until your final cheque has been cleared by our bank.
Cancellation: Should you wish to cancel your holiday, please inform us, in writing, as soon as possible. Cancellation date will be taken from the day we receive your letter. Cancellation charges are as follows: Failure to pay these charges may result in legal action. UK law applies. 30 days or more Deposit 23 - 29 days 30% 16 - 22 days 50% 8 - 15 days 90% 7 days or less 100% Should the caravan you have booked become unavailable due to circumstances beyond our control, every attempt will be made to offer you alternative accommodation. If this is not possible, a full refund will be given.
Arrival & Departure: Your caravan will be ready for you at 3.30p.m. Reception will not issue keys before that time without our permission. Please vacate the caravan by 10a.m. on the day of your departure to allow for it to be cleaned ready for the next holidaymaker.
Bedding: Duvets and Pillows are provided and you will find that they are covered with duvet covers and pillow slips. These are for protection only and you are asked to cover these with your own bed linen.
Damage: Please treat your holiday accommodation with care and respect and observe the NO SMOKING signs. You are welcome to use barbecues, but please place them in an area away from the caravan. Do not place barbecues of any kind on tables or chairs, inside or out, or on UPVC Sun Decks. As the owner is on site at weekends, caravans will be inspected after your departure. Holidaymakers will be held responsible for any damage to decking, caravan and it’s contents.
Children: It is recommended that you supervise your children in play and swimming pool areas. Children under 8 years of age and those who cannot swim will not be permitted in the swimming pools unless accompanied by an adult.
Park Rules: For the comfort and enjoyment of all holidaymakers, please observe the Park Rules which are displayed on the Park. Haven reserve the right to terminate a holiday, without compensation, where the unreasonable behaviour of the persons named on the booking, or their guests, might impair the enjoyment, comfort or health of other guests. It is a Haven requirement that all holidaymakers are registered with the Park. Only those listed on the booking form can occupy your caravan and use the facilities of the Park. If this legal requirement is not met, your booking may be terminated and you will be asked to leave, with no refund made.
Facilities: Devon View Caravans do not accept responsibility or liability for any of the Park facilities.
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Tel. 01454 882421 email: info@devonviewcaravans.co.uk
Devon View Caravans, Devon Cliffs Holiday Park, Sandy Bay, Exmouth, Devon, UK. |
